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Frequently Asked Questions - Financial

FAQ financialThis FAQ section focuses on financial matters and issues. You will find answers to the most frequently asked questions about financial aspects of the all products and services of WebMeso.

Q & A

1. I received an invoice after completing my order. When shall I get my products?

arrow When you complete the payment the product(s) will be set up and you will be contacted.

2. What payment options are available?

arrow You can complete your payment by using bank and paypal.

3. I would like to pay monthly, quarterly, 6 months or yearly. What should I do?

arrow To change the term of payment you can contact our sales department.

4. Is there a possibility to change my payment method?

arrow Sure, you can always complete a payment by using bank or paypal.

5. Where can I see, download and email my invoice(s)?

arrow Our customer panel gives the option to download, email and view all your invoices.

6. What will happen to my personal and financial information?

arrow We keep it safe. We don't share or sell personal and financial information to other parties.

7. I paid the invoice, but the status on the customer panel still shows unpaid?

arrow After a payment, depending what payment option has been used, it can take some hours or days before the status changes.

8. I received an incorrect invoice, reminder or payment notification. What should I do?

arrow Please contact our sales department and mention what you think is incorrect.

9. Is there a term to cancel my services?

arrow Yes, the term to cancel your service is different for every product, but mostly one month.

10. How can I stop my products and contract?

arrow You can use our contact options to send a message with a request to stop the service.

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